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Conversations

Conversations 1 - 20 of 240
Photo of Narendar
Whenever i launch Bluejeans from Chrome browser my Macbook looses wifi connectivity
Whenever i launch Bluejeans from Chrome browser my Macbook looses wifi connectivity and fails to connect to any other network. Not able t...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Christiaan Botha
Content Sharing problems?
I am having issues with some of our Polycom systems. Content sharing is not working; when sharing it would quickly flash the content  for...
  • 2 me toos
  • 12 replies
  • Problem
Photo of Manish Parmar
Relay Error Code 187263818
Randomly, I see the below error across all the rooms.  While the error message is there, the calendar feature is still working and updati...
  • 2 me toos
  • 2 replies
  • Problem
  • Solved
Photo of James Yin
phone number from outlook synch
My bluejeans is synched with my outlook exchange account. The phone number that's used in BlueJeans to dial to myself is not the correct ...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Abhi
Lenovo Notebook Webcam and Microphone issue with Bluejeans 1.31.16
Hello All, I am facing a weird problem with Bluejeans into my Lenovo 100 series Ideapad (100-14ISK). I have proper webcam and audio driv...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Ty Keller
BJ App crashes when sharing desktop - Win10/BJ Desktop 1.37.19
I have had BlueJeans installed for approximately 5 months. About a month ago, I began to experience this issue: when I attempt to share m...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Uday Nadgir
I get kicked off the phone when starting a meeting as moderator (have to log back in)
When I launch a meeting that I'm moderating, I typically go to the meeting invite in Outlook and I call in using using my phone.  I enter...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Stephan Gauß
Blue screen while video conferencing
Hi, Our colleague has the problem that he gets an blue screen while using BlueJeans. A customer of use is using this software to work co...
  • 1 me too
  • 2 replies
  • Problem
Photo of Steve Davis
Edit and cancel meetings, old account
I signed up for a free trial with one email and scheduled a recurring meeting. I decided I liked the software, and subscribed for a year-...
  • 1 me too
  • 1 reply
  • Problem
Photo of Sebastien Gervais
BlueJeans Outlook Add-in changes text format when sending meeting invite
How to reproduce issue: Open Outlook Go to Calendar - Click New Meeting Click Add Blue Jeans Meeting Details to this appointment Update ...
  • 1 me too
  • 8 replies
  • Problem
Photo of RPC-Administrator
have not received username in email
So far I have not received username in email I request for Mr. Charles To active on
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Mark R
Webcam images mirrored/flipped horizontally?
Hi,I am having issues with video from camera sources (both and intergrated laptop camera and a Logitech C922 Pro Stream Webcam) being fli...
  • 2 me toos
  • 2 replies
  • Problem
Photo of HR Interview
Host only audio recording??
I recorded a meeting with participants and only my audio comes through. Is this a problem with the setting, or is the application unable ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Dave Martinez
App process won't quit on Mac if app window is closed first
If you close the Blue Jeans app window on a Mac (by clicking on the red "x" in the upper left), then the Blue Jeans process continues to ...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of ssbarnea
How to convince Safari to open the new BlueJeans app on MacOS?
It seems that whatever I do and even if I follow the BlueJeans removal document from https://support.bluejeans.com/knowledge/cleanup-app ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kevin Price
BlueJeans Outlook Addin Launcher not loaded
HiThe BlueJeans Outlook Addin Launcher and Addin version 4.3.325 fail to load after installing on a Win10/Office 2016 laptop.  See below ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Christopher Wawak
The CPU usage in Blue Jeans on OSX with my 13" 2015 Retina Mac Book Pro is killing me!
The CPU usage in BlueJeans on OSX with my 13" 2015 Retina Mac Book Pro is killing me! Both with the BlueJeans App or Safari plugin, I not...
  • 7 me toos
  • 9 replies
  • Problem
Photo of Joanne Walledge
I keep getting a pop up from outlook every 10 minutues
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Armen K
Bluejeans App Video Playback issue due to flash
Having an issue with the Bluejeans App on Windows 10. When trying to share a video, the following error pops up asking to install Flash P...
  • 3 me toos
  • 6 replies
  • Problem
Photo of Todd Young
Major flaw with Office 365 Outlook Add-in
I'm glad to see that Office 365 Mac users can finally use a plug in to schedule BlueJeans meetings.  However, its currently useless unles...
  • 1 me too
  • 1 reply
  • Problem