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Conversations

Conversations 1 - 20 of 232
Photo of Christopher Wawak
The CPU usage in Blue Jeans on OSX with my 13" 2015 Retina Mac Book Pro is killing me!
The CPU usage in BlueJeans on OSX with my 13" 2015 Retina Mac Book Pro is killing me! Both with the BlueJeans App or Safari plugin, I not...
  • 7 me toos
  • 9 replies
  • Problem
Photo of Joanne Walledge
I keep getting a pop up from outlook every 10 minutues
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Armen K
Bluejeans App Video Playback issue due to flash
Having an issue with the Bluejeans App on Windows 10. When trying to share a video, the following error pops up asking to install Flash P...
  • 3 me toos
  • 6 replies
  • Problem
Photo of Todd Young
Major flaw with Office 365 Outlook Add-in
I'm glad to see that Office 365 Mac users can finally use a plug in to schedule BlueJeans meetings.  However, its currently useless unles...
  • 1 me too
  • 1 reply
  • Problem
Photo of Brian Sayatovic
Mac OS X microphone level automatically adjusting during idle times picking up background noise
This is huge problem.  It's happening during every group meeting.  It interrupts trains of thought and lines of communication when we hav...
  • 2 me toos
  • 5 replies
  • Problem
Photo of Andrei
Edit single meeting from a series
Hi. How can one edit just a single meeting from a series of meetings that he has created? It seems that editing one occurrence changes th...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Dan Sabo
I can't view shared screen
I have only recently been exposed to BlueJeans.  New customer contacts I am working with use it. I have no issues with any other screen s...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Daniel Drumm
older client (1.25.40) shows picture in picture (computer display) but newer client (2.6.786.0) does not
older client (1.25.40) shows picture in picture (computer display) but newer client (2.6.786.0) does not show the 2nd screenalso the newe...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Dave Martinez
App process won't quit on Mac if app window is closed first
If you close the Blue Jeans app window on a Mac (by clicking on the red "x" in the upper left), then the Blue Jeans process continues to ...
  • 2 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of Mark R
Webcam images mirrored/flipped horizontally?
Hi,I am having issues with video from camera sources (both and intergrated laptop camera and a Logitech C922 Pro Stream Webcam) being fli...
  • 1 me too
  • 1 reply
  • Problem
Photo of Brian M
URLs are malformed and translated into emojis in BlueJeans chat
We're finding that some URLs posted in BlueJeans chat are being malformed and translated into emojis (e.g. https://removed.sharepoint.com...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Chad Kuester
The program can't start because wlanapi.dll is missing
The app is working fine on my laptop.  Users were complaining that the PowerPoint presentation was choppy (which I assume is because of b...
  • 1 me too
  • 5 replies
  • Problem
Photo of Danny Bailey
iPhone 8 freeze
The app freezes on the including huddle quick page. I loaded it to my iPhone 8 and had a challenge on the first page. I deleted the app a...
  • 1 me too
  • 2 replies
  • Problem
Photo of Darren McCaulley
disabling Bluejeans autolaunch after installation using the User install
We have been deploying BlueJeans via Ivanti's UEM, and we have been using the machine version for this.  We want to switch to the User ve...
  • 1 me too
  • 1 reply
  • Problem
Photo of Keith Vieira
Join with browser doesn't show when using Internet Explorer 11
We setup a BlueJeans meeting with a customer and they couldn't connect to the visual portion of the meeting. The customer wasn't able to ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Phillip Renz
Is anyone having issues hearing or speaking during meetings using Bluetooth headphones?
When in meetings on my computer my Bluetooth headset doesn't work. I've had several colleagues try as well to no avail.  Hardware: v-mod...
  • 2 me toos
  • 3 replies
  • Problem
Photo of WITC LE
BlueJeans Meeting Issues
Does anyone know of any issues going on with BlueJeans meetings right now? We have tried to connect from a phone, Poly-com unit, and a c...
  • 1 me too
  • 1 reply
  • Problem
Photo of Ryan Riley
When moderating or presenting on a BlueJeans event - my microphone doesn't work
My headset (Plantronics Blackwire 300 DA) works perfectly fine with Skype, normal BlueJeans, etc. However, whenever I join a BlueJeans e...
  • 1 me too
  • 2 replies
  • Problem
Photo of ineu
Blue Jeans does not work at all. Cannot enter the conference.
I installed the BJ desktop application and tried to join a conference call, but I always ge the same error message: "We are experiencing ...
  • 3 me toos
  • 6 replies
  • Problem
Photo of Paul SILLINCE
Cannot delete an occurrence in a reoccurring Outlook meeting. 'You are not authorised to perform this operation'.
I have a user that cannot delete an occurrence in a reoccurring Outlook meeting. They have created a reoccurring meeting till the end of ...
  • 1 me too
  • 2 replies
  • Problem