Why would I use Lync instead of the browswer interface?

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  • Updated 4 years ago
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I'm curious as to what the advantage(or disadvantages) are of using Lync over using the browser plugin?

Our Lync installation is configured to work with Bluejeans and I've experimented with both outside of real meetings.  The simplest seems to be the browser but I wonder if I am missing out on something!

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Stephen Robertson

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Posted 4 years ago

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Craig Ernst, Champion

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I really don't think you're missing anything, particularly if you're the moderator. You get all the tools in the web interface.

Someone can correct me if I'm wrong but the Lync option may have been added more for companies that lock down things. Communication is only allowed with installed applications by system administrators, like Lync. Users aren't allowed to install things on their own, even though the plug-in can install within the users profile to be used, there may be places that block that somehow with Group Policy. Network wise traffic via Lync may be allowed through a firewall, where websites may be blocked by a proxy, so you can't even get to the BJN website. So to me it was an option added for strict enterprise environments.

We encourage people to use the web browser because it just offers a better experience. What would be nice to know is if someone can clue us in as to what will happen with the Lync integration when Skype for Business drops. Will it totally go away forever like Skype support did (which sucked)? Or will all of the Skype realm return when that merger is completed? Inquiring minds want to know.

Edit: I was reminded from another thread that another possible benefit is use of a single interface for your communications in a company. You just stay in Lync for IM, etc. I can see where that makes sense, it just doesn't apply where I work. IT is the main user of Lync and mostly for IM. The rest of our campus doesn't use it and the Blue Jeans interface is much easier to navigate with little help than Lync is.
Hi Stephen - great question and I'm hoping others will chime in. In the meantime, check out this thread regarding the benefits of using BJN + Lync. Thanks for joining the Blue Jeans Community!