This & private chat are the only features missing to allow us to abandon Webex
We've just posted more information on Remote Desktop Control. Scheduled for April 2017 release. See https://support.bluejeans.com/knowledge/remote_desktop_control. A Limited Availability Beta is scheduled to start in March for individuals or enterprises that are looking to test the feature before release - contact firstname.lastname@example.org (or your Success Manager) if you would like to participate in the early beta.
Has anyone experienced lag with the remote control? Our organization has been testing this since the Inner Circle release and in every case found a very high amount of latency causing the feature to be very difficult to use due to the delay. When we compared to other collaboration services, we did not have a delay at all.