When clicking "Already On The Phone" Have A Way To Link To Which Phone Number You Dialed In From

  • 1
  • Idea
  • Updated 2 years ago
There are times when we have to dial in from a PSTN during a meeting because we might be in transit to the office or somewhere where I don't have internet at the beginning of the call. Also sometimes, where I am the internet does not support a good enough voice quality. When I login to BlueJeans eventually on my computer I select "Already On The Phone" for my audio option, however, there is no way to link my inbound call to my virtual session. This means people see me on camera but when I talk the Grey wave icon shows up instead of my video stream. It would be cool if when you selected the "Already On The Phone" it would generate one of those one time PINs like when you dial into a meeting via phone, you would just hit * on the PSTN call and be asked for that one time pin. The other option would be when you click "Already On The Phone" you could just select which Phone Number you are in the participant list. 
Photo of Houston Chatham

Houston Chatham

  • 140 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Radhika@BJsupport

Radhika@BJsupport, Official Rep

  • 6,448 Points 5k badge 2x thumb
Hi Houston,

Thank you for the great suggestion. I will forward it to our dev team.

-Radhika Chatur