We have a cisco SX 20 that cant call the Bluejeans meetings.

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  • Updated 10 months ago
We have a Cisco SX 20 that can call the Bluejeans Test bird just fine but when attempting to call a BJ metting we get a"This endpoint is not supported" message. What would/could cause this ?
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Stephen Johnson

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Posted 11 months ago

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Lee Snyder, Official Rep

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Hello Stephen,

If you are able to connect to the audio test room, this should carry over to a normal meeting.

I know that with our E-commerce plans they do not support video conferencing endpoint connection. If you would like to test, please connect to our demo room, (Meeting ID: 415123456).

Regards,
Lee - BlueJeans Support
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Joseph Ng

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We are using SX series from 10 to 80 without gatekeeper or CM.  They are all good so far.