URLs are malformed and translated into emojis in BlueJeans chat

  • 1
  • Problem
  • Updated 5 months ago
  • Solved
We're finding that some URLs posted in BlueJeans chat are being malformed and translated into emojis (e.g. https://removed.sharepoint.com/:f:/s/removed/removed---removed?e=removed). This regularly impacts urls for content in SharePoint Online / Office 365.
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Brian M

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Posted 11 months ago

  • 1
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Lee Snyder, Official Rep

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Hello Brian,

Thank you for reporting this issue, I have opened a support ticket for this (00412067) and will be following up with you shortly.

Regards,
Lee - BlueJeans Support
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Brian M

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Lee - How can I track progress on this issue? Thanks
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Brian M

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Thanks Lee. Much appreciated
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Brian M

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Hi Lee - Can I get an update on progress here?
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Lee Snyder, Official Rep

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Hello Brian,

It looks like our development team implemented a fix for this in our 2.x application. If you have not updated to app 2.x, you can get it here:

https://www.bluejeans.com/downloads

Please let me know if you have any questions.

Regards,
Lee - BlueJeans Support
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Brian M

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Are there plans to patch 1.x as well?
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Yvette Harrington

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Hi Brian, my understanding is, no, they will not create a patch for 1.x because the 1.x app will eventually be replaced by the 2.x app and all development and fixes are focused on 2.x.  Best regards, Yvette, Sr. Customer Success Manager