SUSE Linux Enterprise as supported OS

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SUSE Linux Enterprise is one of the major Enterprise Linux versions.
Just as relevant to support as Red Hat Enterprise Linux.

Will you consider to make this a supported OS?

We can confirm that the Blue Jeans Browser plugin (RPM version) is working out-of-the-box on the latest SUSE Linux Enterprise v. 11 SP3. We have tested with Firefox.

However we do see some minor issues where the flash plugin crashes and a reconnect is necessary. From what we can tell, the issue is related to the sound system and the plugin crashes, if the selected sound device is temporary occupied by another program or system service. Most of the time its working and therefore I expect that you could relatively easily fix these minor issues and open for support of SUSE Linux Enterprise as well.

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Kevin Gade

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Posted 4 years ago

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Ash Azzopardi, Champion

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I would definitely suggest you switch to Red Hat, its a much better OS anyway ;) that being said +1 to supporting more linux distros.

I have users extracting the rpm and installing it on ARCH linux among others, perhaps a binary installer would help.

thanks
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Community Team, Community Admin

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@Kevin - We have passed this to our Engineering/QA team to get involved, test and debug the SuSE distribution more closely. We will update you on this thread as we try and improve the experience through SuSE Linux Enterprise distribution.

@Ash - We hear you as well and will follow up here on ARCH.

ALL OTHER CUSTOMERS, please post all Linux flavors you would use to connect with Blue Jeans. Currently we support Linux versions:
    • 64-bit versions of Red Hat Enterprise Linux 6 and above,
    • Fedora 12 and above, and
    • 64-bit Ubuntu (12.04 LTS and above). 
    • [Note: Only 64 bit version on Linux is currently supported] 


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Ash Azzopardi, Champion

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we also have debian users / debian-testing.

thanks
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Kevin Gade

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Could you please post an update on how your test on SUSE Linux Enterprise is going? :) Thank you.
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Scott Day

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Pretty hard to imagine that Debian/Ubuntu isn't listed in the integration area now. In the AI/Robotics world (and others) Ubuntu is eating RHELs lunch ;). But seriously - is there an integration available at the window manager level since the OS should be irrelevant (e.g. KDE vs. Gnome, etc.)?
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Lee Snyder, Official Rep

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Hello Scott,

It looks like the verbiage could be fixed. We do offer an application for Linux platforms that support RPM file installations. We do support other OS of Linux via the Chrome, Firefox, and Safari browser using WebRTC.

I know this is not the most optimal choice, but it is a way that your users could still connect using Ubuntu.

Regards,
Lee - BlueJeans Support
(Edited)
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Scott Day

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Hi Lee!

I am really impressed that I did get a reply. I did not expect that. Thank you for letting me know. I work in a robotics/autonomous vehicle company and we use another product. I have used bluejeans in the past and like many of the integrations and such. I know though one of the first questions I'd be hit with is Ubuntu support.

Anyway - thank you for taking the time to respond. I appreciate it!

-Scott
Tokyo, JP