status 556 bounce Too many invalid recipient requests. Closing connection.

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  • Problem
  • Updated 1 year ago

Sender of appointment received the error below :-

Delivery to the following recipient failed permanently: <email address of person>

Subject: AWF Sales Video Conference Call

Date: Wed Oct 19 22:04:47 UTC 2016

Delivery Status:
    Event: BOUNCE
    Status: 556
    Reason: 556 Too many invalid recipient requests. Closing connection.


Please advise why this error occurred.

thanks, Lia


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Lia

  • 70 Points

Posted 2 years ago

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Lee Snyder, Official Rep

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Hello Lia,

This typically occurs when the email of one of the participants failed due to it being an invalid email address, or the email was bounced by BlueJeans. If you run into this issue ever again, first check to see if the email is valid. If so, contact support to have it removed from the bounce list.

Regards,
Lee - BlueJeans Support