start-carmel-detector.vbs

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  • Question
  • Updated 2 years ago
  • (Edited)
We have many locked-down machines and, although the Bluejeans App installs without any problems, we hit an error on starting the PC (Win7), whereby the START-CARMEL-DETECTOR.VBS script is not allowed.
Does anyone know what this script does, along withe call to the "main.js" javascript file please?
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Dave Hutchinson

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Posted 2 years ago

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Ben Hutchison, Employee

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I'm not the most familiar with that code, but this script's job is to start a local web server (main.js) which exposes whether or not the BlueJeans desktop app is installed on the computer.

This is used when a person tries to join a meeting in their browser. The web page can tell that the desktop app is installed, so it shows more relevant instructions to the user (like not showing an app download prompt) and tries to automatically launch the app. If it's not installed, the flow for joining the meeting can be different (depending on the browser and on account/enterprise preferences).

I'm not sure what error is preventing start-carmel-detector.vbs from running for you, but it shouldn't break anything, because users can still get into the meeting with the desktop app even if the detector server isn't running.
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Dave Hutchinson

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That's great. Thanks for your reply. Support has also written to me and looks like we have a good way forward now
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Wayne Woodward

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Dave,

Would you mind sharing the response from Support?  We are also having issues with the .vbs file being blocked by policy and I'm interested in the resolution.

Thank you,

Wayne

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Dave Hutchinson

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I received the following reply, which seems to have done the trick:



We raised this issue and engineering added a variable in case you want to disable the script as an admin. This is valid for version 1.16 onwards.

All the script does is to check if our Desktop App is running and if not, it will launch it once you click on the meeting URL.

To disable it, you can edit the .bluejeans file and set disable_startup_script to true.

Example .bluejeans file:

  {

    "bluejeansapp" : {

        "enterprise_id": "123",

        "disable_startup_script": "true",

        }

    }

 }