Some general feedback / suggestions

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  • Updated 4 years ago
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We are avid users of BlueJeans -- almost 600K minutes per month. However, we run into some things that we would love to have changed / adjusted. Perhaps when Chrome support is finally shut off and the standalone client is available...

1. The * room system menu needs to have record as an option. We don't want to tether laptops to have the full functionality.

2. Similar to the *6 command that removes the name bar at the bottom of the video feed, if I am the moderator I would like to be able to pin someone as prominent and remove the ID bar -- frankly I would like to see an option where there is no ID bar at all -- where you can do that from the meeting setup.

3. I would very much like to 'pop out' the video window. As it is now, if someone is sharing content, you can resize the windows proportionally to each other. I use 2 monitors at my desk -- as do most of my colleagues. I would like to pop the video feed out so I can maximize the presentation while still having visibility into the video feed.
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Blake Gentner, Champion

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Posted 4 years ago

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Michael Malveira

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Official Response
Hello Blake,
  Glad to here you are an avid user of Blue Jeans, great to hear! My answers to your questions are below:

1. This is currently a feature request in which if you are a Moderator of a call you can and press the * DTMF command, and have a Start/Stop Recording option. Therefore, this feature may happen in the future but I am unaware of a time frame. 

2. Hide overlay is currently an option which only can be toggled off on a room system during a call. 

3. This is currently an option. I too use dual monitors and when someone initiates a content share, I slide the video pop out to the other monitor and view the content on the original monitor. We call this our Sharing Widget and both the presenter and attendee's have this feature. The slider bar option is still present as well but you should also be able to see the widget which is resizable. 

Thank You,

Michael Malveira - Sales Engineer