SIP Audio Dial-In (For HD Audio Calling)

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  • Updated 3 years ago
Many of our users have been forced to use TurboBridge because the audio bridge provided by BlueJeans is very bad (using old PSTN technology). I understand the need to have PSTN, but BJN should also support SIP audio dialing for HD audio calls. In our OnSIP phone system, we simply add sip@turbobridge.com to an extension and anyone can dial that from an office phone and get the IVR for TurboBridge. These calls are CRYSTAL clear and even work in HD audio for those who have a SIP client on their mobile device. This would make meetings so much more enjoyable.

Thanks,
Cody
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Cody Goodermote

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Posted 4 years ago

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Cody Goodermote

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https://turbobridge.com/about_hd.html - Using the G722 codec.
(Edited)
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DB Vid

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Not sure what you mean. You can SIP call any BlueJeans meeting using URI format of

<meetingid>.<moderator or participant code>@bjn.vc
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Cody Goodermote

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While that method works for video (from a room system) it does not work for SIP based audio calls coming from Polycom or Cisco VoIP phones. Basically, there is no SIP audio calling for those who want to "dial-in" with audio only.
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DB Vid

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I'd approach it from a transform/search rule on your call manager (if CISCO or other type system)

1. Set up a prefix so that the user on a touch phone can designate and enter that prefix + the blueJeans id.

2. Transform that into the right SIP URI and dial bluejeans.
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Cody Goodermote

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We have tried testing this with our system, it didn't work. BlueJeans doesn't support SIP dialing from VoIP phones, only room systems. This is what we have been told.
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DB Vid

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Well, that does not make  much sense. If I turn my video off on a CISCO codec it becomes effectively a VOIP phone.