Screen sharing using 'IPEVO Point 2 View' USB Camera

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  • Updated 1 year ago
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I am a UX designer and use a IPEVO usb camera to share my paper sketches. The video share shows only a blank screen. I changed the settings and selected IPEVO, but still no luck. Anybody at BlueJeans can help please? 
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Prathima Swamy

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Posted 2 years ago

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Lee Snyder, Official Rep

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Hello Prathima,

We would want to check first if the operating software of the computer itself recognizes the camera as a valid device to use. You would want to check system preferences for Mac or Devices for Windows. From there, make sure the device is selected as default and then join a meeting.

You can also check the application settings in a BlueJeans meeting to select your default audio/video devices. You can view the full settings options here:

https://support.bluejeans.com/knowledge/no-audio

If you are still having trouble with configuring this camera with BlueJeans, please feel free to email support@bluejeans.com or call (408) 791-2830.

Regards,
Lee - BlueJeans Support