I am a UX designer and use a IPEVO usb camera to share my paper sketches. The video share shows only a blank screen. I changed the settings and selected IPEVO, but still no luck. Anybody at BlueJeans can help please?
We would want to check first if the operating software of the computer itself recognizes the camera as a valid device to use. You would want to check system preferences for Mac or Devices for Windows. From there, make sure the device is selected as default and then join a meeting.
You can also check the application settings in a BlueJeans meeting to select your default audio/video devices. You can view the full settings options here: