right side menu does not render properly when someone is sharing screen

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  • Problem
  • Updated 2 years ago
I am unable to use the flyout menu of participants / share screen / settings on right hand side of bluejean terminal when someone is presenting material.

See the following screen snapshot
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Haining Yu

  • 70 Points

Posted 2 years ago

  • 1
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Radhika@BJsupport, Official Rep

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Hi Haining, 

Thank you for reporting the problem.This is a known issue at our end. It is due to high DPI settings on the Windows machine. We will be happy to send you the solution steps via email. Kindly send an email to support@bluejeans.com so that we reach out to you.