right side menu does not render properly when someone is sharing screen

  • 1
  • Problem
  • Updated 2 years ago
I am unable to use the flyout menu of participants / share screen / settings on right hand side of bluejean terminal when someone is presenting material.

See the following screen snapshot
Photo of Haining Yu

Haining Yu

  • 70 Points

Posted 2 years ago

  • 1
Photo of Radhika@BJsupport

Radhika@BJsupport, Official Rep

  • 6,048 Points 5k badge 2x thumb
Hi Haining, 

Thank you for reporting the problem.This is a known issue at our end. It is due to high DPI settings on the Windows machine. We will be happy to send you the solution steps via email. Kindly send an email to support@bluejeans.com so that we reach out to you.