Release 2.9* - January 5, 2015

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  • Updated 4 years ago
Release 2.9 - January 5, 2015 This update to the Blue Jeans service
includes new features and product enhancements. See below for further details.
New Features:

1.      Application Sharing

2.     Command Center – User Feedback Data

Feature Enhancements:

1.     Floating Video Widget

2.     Browser Plugin Installation Resiliency

3.     Chrome 39 Support

4.     In-Meeting Quality Notifications

5.     Streamlined Browser Join Flow – GA


New Features

Application Sharing

Now users have more content
sharing options. In addition to sharing your full desktop, you can elect to
share a specific application, such as PowerPoint, Word or a web browser. When
you select an application to share, nothing else on your monitor is visible to
other meeting participants.

Command Center ­– User
Feedback Data

Command Center now has the
ability to show the quality feedback users submitted at the conclusion of their
meeting.  This allows IT Administrators
to correlate the user’s feedback with the actual meeting quality data captured
by Command Center, thus closing the loop on quantitative and qualitative

Feature Enhancements

Floating Video Widget

When a meeting participant begins to share his or her screen, all other participants
will now see the content in full screen, with a floating video widget to
display other meeting participants.  This
widget can be moved and resized to the liking of the viewer.  The traditional Blue Jeans Content Slider is
still available if you prefer that approach to viewing content without a
floating widget. Simply hover over the content to expose the slider, slide it
to the left, and the floating widget will disappear.


Floating Widget

Content Slider

Browser Plugin
Installation Resiliency

In the event that a plugin update
is available, but the upgrade fails, the user will still be able to join the
meeting with the plugin that was previously installed.  This allows the user to attend the scheduled
meeting and re-attempt to upgrade the plugin afterward..

Chrome 39 Support

The latest version of the Google
Chrome browser requires the use of a 64-bit plugin, which Blue Jeans now
provides for the OS X operating system. 
Windows Support will be added along with the General Availability
release of 2.9 on Jan 3, 2015.

In-Meeting Quality

Jeans has been making regular improvements to the user experience.  Under certain conditions, there will now be
in-meeting notifications designed to recommend user adjustments that will
improve meeting quality. Blue Jeans will now notify users for the following

·  Speaking While Muted – In cases where a user’s microphone is receiving audio but is muted
within the Blue Jeans meeting, a notification will be provided to the user
recommending they unmute to speak within the meeting.

·  High CPU Usage – Meeting
participants that have high CPU usage can experience both audio and video
quality issues.  When this happens, the
meeting participant will be notified that he or she may want to close some
applications or turn off the webcam.

 Speaking While Muted

Streamlined Browser Join
Flow – GA

With the 2.9 release, Blue Jeans is
moving to a new browser join flow for all customers, unless you have
specifically requested to continue using the older join flow.

The new join flow accommodates users who are accustomed to joining
meetings by dialing in on the phone, then joining on video. Now, users have
three options for sending/receiving audio and video. If you prefer to receive
audio through your phone, selecting option 3 will prevent an audio feedback loop
that some users were experiencing:

*These are the features that
are scheduled to be released on Jan. 3rd, 2015.  While we fully expect all features to go live
as planned, small delays do sometimes occur as we work to deliver the quality
service that our customers have come to expect.

Photo of Brittany Lucero - Community Manager, BJN

Posted 4 years ago

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Photo of Zack Blum

Zack Blum, Champion

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Hey Brittany,

This is such a big release. Love the app-specific content sharing, the Chrome 64-bit compatibility (that's really the biggest one for us), the new browser flow and the improved phone audio.

Nice work by your whole team!

Thanks for the feedback Zack! I will pass on the good word.