Recordings of shared/second screen is choppy

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  • Problem
  • Updated 11 months ago
  • Not a Problem
I'm attempting to broadcast and record myself using two web-cams at once. Webcame1 (attached to computer) displays fine in both broadcast and recording - no stuttering or choppiness at all. Webcam2 (connected to computer via USB and being screen-shared) is fine during broadcast but very choppy during the recording, considerably worse than Webcam1. Is there a way to either fix this or change my set-up to avoid this choppy recording of Webcam2?
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Posted 11 months ago

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Radhika@BJsupport, Official Rep

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Hi Adam,

Thank you for reporting the issue. Support caseĀ 00419350 is raised to investigate the root cause. You will shortly receive an email from support.

Thank you,

Radhika Chatur
BlueJeans Support Team
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This logic because the screen shared signal is in fact also a video channel with 10 orĀ  15FPS you can find this in the specs