recording meeting

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  • Question
  • Updated 7 months ago
Hi, bluejeans dosnt recording the audio and video of my last presentation, there are 4 files but no one is audio and video of compelety meeting, can I recovery?
Photo of Perla E. Garcia Casillas

Perla E. Garcia Casillas

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Posted 7 months ago

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Photo of Lee Snyder

Lee Snyder, Official Rep

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Hello Perla,

I do apologize that your recording is not working properly, this is definitely not to be expected. I have opened up a support ticket (00425772) and will be sending you an email shortly.

Thank you,
Lee - BlueJeans Support