Recently I need to enter my moderator code

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  • Updated 2 years ago
Hi all. I have my account set up to "start w/out moderator", but lately when I connect to a meeting using a room system, after entering the meeting ID I get the message "Please wait for the moderator to join the meeting" and I have to enter my moderator code to get into the meeting. It didn't used to be this way.
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Shawn Sharnick

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Posted 2 years ago

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Radhika@BJsupport, Official Rep

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Hi Shawn,

Default Scheduling Options in bluejeans account has two separate sections for "My meeting"( Personal meeting id) and "Scheduled meetings"( variable one-time meeting id). We hope you have set "start w/out moderator" in both the sections.

Thank you,

Radhika Chatur