Question on Ticket tool

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  • Question
  • Updated 2 years ago
Hi, When i login to ticket portal to open a ticket. Why there is no option to change the priorities, as by default it will be P2 always
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AXA Concierge 1

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Posted 2 years ago

  • 1
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Radhika@BJsupport, Official Rep

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Thank you for the feedback. We will take this across to concerned team.
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Radhika@BJsupport, Official Rep

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We received an answer from the team confirming priority field is restricted for Bluejeans network support access only.