Problems launching the Blue Jeans app

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  • Updated 1 week ago
Hi,  I'm having trouble launching the BlueJeans app. I downloaded the update on Thursday and ever since it has been acting strangely. I've tried re-booting the computer, uninstalling and re-installing the app but it now refuses to load. It gets part of the way there ( I can see all my upcoming classes) but then just disappears. I'd be grateful for any suggestions.  Best regards  Dave Clarke

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Dave Clarke

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Posted 2 weeks ago

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Radhika@BJsupport, Official Rep

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Hi Dave,

Sorry for delay in response here. We have raised support case 00555026 case to investigate the issue.You will receive email from one of our support engineer with next steps.

Thank you,

Radhika Chatur
BlueJeans Support Team