problema con envio de contenido sx20 cisco por blue jeans

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  • Updated 2 years ago
We have a problem with a sx20 equipment, when calling a MCU cisco / pexip or point to point dual display option works perfect, but when calling a room of blue jeans the sending of content is only possible to see in the first Monitor and not in the second that is the dual display.

Someone can help me with this, if they have information with this fault I would be grateful they would let me know

best regards.
Photo of Luis Guillermo Gonzalez Arancibia

Posted 2 years ago

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Photo of Heather Simpson

Heather Simpson

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Hello Luis, this article might be of use to you: https://support.bluejeans.com/knowledge/sharing-issues-room-systems   Please let me know if it doesn't, we can be in touch via email as well at support@bluejeans.com  Hope this helps!  Heather
Thanks Heather for your help, apparently it's just a ports problem. Thank you for the prompt reply ..

best regards