Problem with BlackMagic Intensity card

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  • Updated 2 years ago
I am trying to connect a video camera to BlueJeans on PC using a BlackMagic Intensity shuttle card. The card is working but when connected to BlueJeans the screen is black. If I change to the computer's camera, that works so it seems like the BlackMagic card is not talking to BlueJeans. Doeas anyone have any ideas to help please?
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David Blundell

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Posted 2 years ago

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Michael Stork

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You need to change resolution to 720p HD (1280720) at 30 FPS in the Blackmagic desktop utility.
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David Blundell

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Many thx Michael, we'll give this a try!