Private Chat and Raise Hand is a MUST!

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  • Updated 4 years ago
We are currently using BlueJeans as the method for our distance students to join a class synchronously.  We have operators running the PTZ cameras in the classroom to follow the professor as well as assisting with troubleshooting assistance to anyone experiencing problems with the BlueJeans service.  Without private chat, troubleshooting conversations go out to the entire class and cause disruptions in the lecture.  This is something needing to be fixed very soon.  I can imagine other universities experiencing the same issue as we are experiencing.

Another request is for a Raise Hand button.  Our professors get going with their lectures and need some sort of signal that someone from the outside world has a question or comment.  Some type of audible chime when someone hits a Raise Hand button would be perfect for this type of scenario.  We currently display the distance students on the back wall of the classroom which is fine to see someones face but not if you are trying to read a chat message.
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Jeremy Carter, CTS, Champion

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Posted 4 years ago

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Brett Smith

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@Jeremy, thank you for detailing out your use cases! We will share with the product team and update you on this thread. 

RE: Raise Hand, please follow this thread as well and we will update you on that product request.