Outlook plug-in crash non-english windows and outlook

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  • Updated 5 months ago
The Outlook Plug-in Deploy to Non-English OS (Windows 7 64 Enterprise Edition) & Non-English Outlook 2010 will cause Outlook crash, when user open the calendar items. the issues occurs on Japan, Korea, Traditional Chinese, simplify Chinese Windows and Outlook.

when change the UI Language  to English (without reinstall the windows and outlook) the issues will be gone. However this is not the resolve method.

Bluejeans Add-In Microsoft Outlook version 4.2.757
Outlook 2010 Professional Plus 14.0.7208.5000
Windows 7 Enterprise 64Bits
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Echo Lai

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Posted 5 months ago

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Erin Pickle, Official Rep

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Hello! 

I see that my colleague has reached out to you (Case #00471196) to assist with resolving this issue. Please let us know if there's anything else we can help with.

Best regards,

Erin - BlueJeans Support