Number of people that can be viewed during the call on video

  • 7
  • Idea
  • Updated 2 years ago
  • (Edited)
Hello, at my company I am trying to turn more and more of our internal meetings over to Blue Jeans compared to other communication tools.   

In Blue Jeans currently you can have up to a 100 people on the call which is amazing! However, only nine are on the screen at any given time on video.   It works excellent that the 9 people talking the most are the ones on the screen.   How they rotate into the video view is smooth.  
So yes 100 people can be on the call on video at the same time!   I am just thinking it would be nice to see more than just the 9.   

The majority of our calls are less than 25 people.   It would be great to be able to have small pictures of the live video of people up to say 27.   Visually seeing more than the nine people would be very nice.  

Could the "nine people on camera view" be expanded to say 27?    Reason I say 27 is this is 3 of the 9 people in the box views.   Would this take up too much bandwidth?


Thanks,


Mike
Photo of Mike Levine

Mike Levine

  • 734 Points 500 badge 2x thumb
  • Blue Jeans is great and thinking for the future

Posted 4 years ago

  • 7
Photo of Craig Ernst

Craig Ernst, Champion

  • 2,458 Points 2k badge 2x thumb
Mike, I'm curious. What do you feel is the benefit of seeing so many people on the screen when they might be really really small and not necessarily even talking?
Photo of Mike Levine

Mike Levine

  • 734 Points 500 badge 2x thumb
Hi Craig, thanks for asking.

If more than just the nine were visible:  
  • This would give more flexibility to know who is actually paying attention on the call.  Just like in a real in-person meeting.  
  • A little more of a community feeling than only seeing the nine who talk the most.  
  • Sometimes the nine on the screen are not the nine that you really want to show.  For example often I would like to offer a panel of our Executives or other Managers on the call.  However, if one person asks a question then this person is now on view and one of our managers who maybe has not been too vocal is bumped from the view. 
  • When we do calls with large meetings say 40+ people then the tool as it currently is works brilliantly.   It is the 10-25 person calls that seems all should be in view.   This would mimic/potentially replace live conference room meetings. 
One other thing:   I would also like to be able to pick the one, five, or nine who start off the call in the view on occasions.  Be good if you could pin the video participant for more than one person on the call. 

Summary again really not a big deal to me.  However, the current view options seem a bit limiting: See one person, see five people or have the "Brady Bunch"  view of nine.   

If this is still not clear feel free to write back.


Mike
Photo of Craig Ernst

Craig Ernst, Champion

  • 2,458 Points 2k badge 2x thumb
Your reply was good.

I figured that the big brother aspect with your first point was going to come up. I think Webex can tell you if it's the active application and how long for a meeting for a participant. This need has both good and bad merits. My argument here in many cases is that the meeting must not be all that interesting or relevant to the participant then if they aren't engaged or paying attention.

You also nailed the multiple person pinning as I started reading your third point. I'm guessing there are several people who may want something like that.

You're never going to replace in-person meetings, but I think you understand that and I appreciate your desire to make them feel as in-person as possible.
Photo of Kelly Jones

Kelly Jones

  • 60 Points
I agree with the desire to have more videos visible.  We are a small, family-like organization with folks spread across the US.  Our meetings are typically less than 15, and we'd love to be able to see everyone at once from a community aspect. 
Photo of Stefan Böker

Stefan Böker

  • 100 Points 100 badge 2x thumb
The matrix of 9 participants is sufficient, but I would like to scroll through all and select, whose screen I see. The selection by last noise on the line is not good to me.

Is it possible to select and pin to the board some video pictures? The rest may be refreshed based on noise on the line.

May be this can be implemented by a scrollbar and a sticker on the top right of each little screen.
Photo of Fritz Feltner

Fritz Feltner

  • 100 Points 100 badge 2x thumb
Since there are already multiple user options for how to display the participants, why not just add more options to include not only 3x3, but also 4x4, or 5x5 grids?  This way, you empower the user to decide how large or small an image they "like".   But to really improve this, you must also *vastly* improve the utilization of your screen real estate.   The amount of "dead" space on the attached  image is a true waste of screen real estate.  Get smarter, and use *all* the available pixels. I understand that the displayed image is actually one video stream for efficiency, and you can keep this concept, but use all the available space.  I was originally told this was due to my windows aspect ratio, but it was essentially full screen on a 16:9 display which typical of about 90% of the displays sold today. So 90% of your customers are likely to see exactly the same amount of wasted space.
Photo of Fritz Feltner

Fritz Feltner

  • 100 Points 100 badge 2x thumb
I mocked up a "20 participant" view utilizing exactly the same screen real estate.  All of these are still within a rectangular bounding box which could be the streaming content window.
Photo of Fritz Feltner

Fritz Feltner

  • 100 Points 100 badge 2x thumb

Some key reasons for having a video conference instead of a conventional phone call have already been stated - you want to give people a sense of participation and engagement, and you want to make sure everyone is actually participating and engaged (ie, paying attention").  Towards this end, it would be beneficial to have even more participants shown, with the current/main speaker being the largest image, a few of the other recent speakers a bit larger than the rest, and the remainder could be small and perhaps their video content sampled less frequently if needed in order to consolidate a large number of feeds into one video stream.   This example shows a sample 48 person mock up.

Photo of Radhika@BJsupport

Radhika@BJsupport, Official Rep

  • 6,252 Points 5k badge 2x thumb
Fritz, Mike,

Thank you for your inputs. Deep dive indeed.

We have submitted feature request for meeting UI "Increase the layout options to show more than 9 participants video" and added your enterprise names in requester list.

We already see request "Ability to Pin Multiple Presenters" logged..
Photo of Kevin Smith

Kevin Smith

  • 82 Points 75 badge 2x thumb
In our meetings, we often "raise our hand" to speak, which obviously only works if you are visible. With 16 or 25 participants on screen, that would still be pretty easy to see. When you can't see everyone, it's hard to know when to jump into a conversation. Screens have high enough resolution that 5x5 shouldn't be a problem at all, and would really help us.
Photo of Scott Schramm

Scott Schramm

  • 638 Points 500 badge 2x thumb
Please our enterprise on to the "interested" list. We too have the desire to display more then 9 people on the screen at a time. Yes the video would be small but its nice getting a visual that more then 9 people are actually there and listening. I got a good laugh out of the screenshots that Fritz provided but I'm sure something like that could be done. I know Polycom bridges have different layouts like that available. Thanks.
(Edited)
Photo of Radhika@BJsupport

Radhika@BJsupport, Official Rep

  • 5,846 Points 5k badge 2x thumb
Hi Scott,

Thank you for your feedback

I added your enterprise name in "interested" list :-)
Photo of Andrea

Andrea

  • 60 Points
Hi, I'd like to know if there are any updates on this request, I have a 25 people call coming up and would appreciate having this feature.