No information about prices or pre-paid plans?...

  • 3
  • Question
  • Updated 3 years ago
  • Answered
Why there is no information about prices and standard packages or pre-paid plans?...it makes pricing policy of the company look dodgy and potential clients like me loose interest and trust on the product
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Javier Ortiz

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  • confused, frustrated, loosing trusta nd interest on the platform

Posted 4 years ago

  • 3
HI Javier,

Great questions. Our product typically requires a walk through and we have a number of plans which we would like to align to your specific use case. I will have someone reach out to you from our EMEA team. Hope to see you as part of the Blue Jeans family very soon. During your shopping process, keep coming back to the Community for answers.
(Edited)
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Michael Elliott

  • 60 Points
even after having three face to face and VC meetings with a representative I have not received any Pricing information.  Give me a general Idea, something like this link so that I can compare for myself.  https://www.zoom.us/pricing?gclid=Cj0KEQiAxrW2BRCFidKbqKyq1YEBEiQAnMDWxjgHTQigx-J8RfK4Et6su2l0PV7etG...
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Radhika@BJsupport, Official Rep

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Hi Michael,

Upon checking I found that your bluejeans account is part of paid enterprise. I have informed your enterprise customer success manager to contact you in this regard.

Thank you,
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Yve Clark

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An unconvincing reply. Some indication would be helpful. I would be Anne to know if iam wasting your and mt time.
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Adam Jacobs

  • 60 Points

A typical sales tactic to force engagement with their sales team.  I have found more often than not that this is done to keep the customer from getting sticker-shock, until they have had the opportunity to explain why the price is worth it.  I get so frustrated with companies that do this, so much so that I frequently  will not even inquire, out of principle; it simply feels deceptive to me.  They should provide pricing for their most common use case scenarios, and mention that they can also discuss other options to meet specific needs.  Sorry to sound so cynical... it is what it is

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Ernesto Marquez

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+1
Not being clear about your pricing is a big turn-off for me (and for what I can see, for other potential customers). It's really not rocket science to explain price plans in a website. I tried the product and don't want to be contacted by a sales rep. Also, your main competitors show their price plans in their websites. Considering the first reply is 9 months old, if there is a pricing page and I couldn't find it, it'd be great to know. Thanks.
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Mark Geary

  • 60 Points
Totally agree. If you can't layout the pricing on one page so I can then click what I want, then I dont want Blue Jeans. I want a switched on company, not old fashioned telesales
I was shopping around on behalf of work, but this just makes it too easy to ignore when presenting options to our folks. Major strategic flaw not to give an idea of cost.
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Mike

  • 60 Points
Quite agree.  And to to add my 2ct: I did actually leave a message with their sales team to get back to me... which they did of sorts, after several days, to say that they don't offer any small business plans