newbie question: how can I freeze/pause desktop screen sharing without audience knowing?

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webex has this functionality, and i need to make sure its here.

how can I freeze/pause desktop screen sharing (not video) without audience knowing?
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Scott

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Posted 2 years ago

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Craig Ernst, Champion

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To my knowledge you are unable to freeze it so they see the same screen while you do something else. But I think that would be a great feature request, if you posted another item under that area on the community. That would really only be possible with their Bluejeans app and not as easy with other devices. I'd be curious if they DID have that option in Primtime, since I'm not a customer of that, but I'm guessing not.
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Kathryn_Moderator

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As far as I know, not even the originator of a meeting can lock the ability for anyone to share their own screen and become the source of the video page. Screen-sharing is a fundamental right of all Bluejeans participants.
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Scott

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thanks all, just want to make sure i'm being clear. I am not the originator of the meeting; I am a participant who is sharing my screen with the audience at Customer A. There are some momentary times when I need to navigate to a different tab in my browser on the screen, do something, then come back to the tab I was showing the audience and resume sharing my screen live. Webex enables this via a "Pause Sharing" function, where the audience continues to see the screen as it was when it was paused; when I un-pause the screen, they are back to seeing my screen live without necessarily knowing I had navigated to the other tab and back while paused.
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Kathryn_Moderator

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I think I understand now.  Bluejeans allows you to share an application only, not the entire screen if you wish.  Depending on how you organize your desktop, it might be invisible to the audience. Or, if you have dual monitors, you can also choose which monitor to share, which means that the other screen will be invisible to the audience.

If you only have 1 monitor, but the application window you are sharing is reduced in size in order to allow you to reserve some screen space for viewing other apps, then you could be using other applications without the audience knowing. However, if an un-shared application window overlaps a shared application window, the audience will see a grey box which covers that same portion of your shared window.
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Tom Strand, Champion

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I don't think there is a pause sharing function.

A workaround is to have the tabs you want to view privately available in another *browser*, not a separate tab of the presenting browser.  You would present from Edge for example, then look up information from Chrome, and switch back to Edge when you are ready to continue.  
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Scott

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Thanks for your responses. When I am not traveling, I have a dual monitor setup, so can easily have a different browser on the other monitor. That workaround doesn't help me when I am at a client site, and only have my laptop screen to share. And when using the laptop and I just share the app vs the whole desktop, the necessary grey box that covers the hidden portion of the screen is problematic. Thanks again!
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Craig Ernst, Champion

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Again, I think this goes back to a feature request. I had the same thought about another web browser open and just sharing the browser you want, and not the whole desktop. The other issue with that is if the applications you're using and looking up information in both require IE11 for example (because you know, web standards and proprietary plug-ins), you can't use a separate browser. I can think of other even more elaborate creative ways to do it, but really, the best option here is Bluejeans adds a freeze screen option to their app.
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Mike Kerr, Official Rep

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Hi Scott, Kathryn's suggestion is the best solution available today, as we do not have this freeze feature (not even in Primetime) ... share only a specific application (e.g., excel). When you leave excel (e.g., to visit your mail folder for a second), the audience would see a grey box, covering up the mail folder you are looking at. The audience will only be able to see the excel window.

Will pass this feature request along to the product team. Mike
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Charlie Coe

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I will just add that this is a big issue for me as well.  During meetings I am sharing multiple applications and therefore want to share my whole monitor rather than one app at a time.  When I am bringing up another app or doing some other work, sometimes I am not sure which monitor it will appear on.  I need to be able to pause my share while I start up the app and then un-pause it when I am done.  

Pausing is an important functionality - especially when you are dealing with clients or the public.  Some things just shouldn't be shared!
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Liam OhUiginn

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I would also like to add that this is, in fact, a bit of a deal breaker.  Like others who commented above the real need is a pause/freeze and not the ability to share a specific monitor or a specific app.  When I demo/sell my solution I am often switching tabs, apps, and screens quickly to show what I want them to see.  The ability to freeze gives me complete freedom to go and get what I want, throw it up on the screen and then resume when its all set. Often I need to search for something deep in the product and don't necessarily want them to see the entire search process.   
I really like the ability to launch a meeting, share a specific slide, then pause and do what I like till they join...

GoToMeeting and WebEx do have this feature, but I LOVE BlueJeans so its a tough choice right now....
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Lee Snyder, Official Rep

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Hello Liam,

Thank you for providing your feedback on this. I was able to locate the feature request ticket we have to implement this feature and have added your name and the others to the ticket.

There is no ETA on if/when this feature would be deployed. Please let me know if you have any questions.

Regards,
Lee - BlueJeans Support