Multiple Accounts Managed in Outlook Add-in: Executive Assistants

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  • Updated 3 years ago
I really wish the plugin allowed for multiple accounts to be managed.  For instance, we have administrative assistants who support 2-5 people and they have access to their email, calendars, etc.. but they are unable to schedule a bluejeans meeting unless they use their own bluejeans account which doesn't make sense.  It would be awesome if the outlook plugin had the ability to use a drop down and choose the account to schedule it with.  Just something that would help us out a lot...

Note: This topic was created from a reply on the Outlook Add-in Features topic.
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Heather Potter, Champion

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Posted 4 years ago

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Karen Huffman, Champion

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So we are a Google Apps shop and would broaden the topic to permitting account delegation -- whether a Microsoft or Google shop -- with the ability to easily select the appropriate BJ account when scheduling meetings for your executives.
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Tedd Fox, Official Rep

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We have delegates support on the way.  We will do it on the web admin side (so you do not have to). It is on the roadmap and should be out this year.   #staytuned
(Edited)
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Chuck Wong

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Was that this year 2014 or within a year?
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Tedd Fox, Official Rep

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#workingonit  It is actually a huge undertaking since we are not asking for access to exchange, but are doing it on the Blue Jeans Account side.  We totally understand the urgency and needs.  
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Chuck Wong

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I understand - just curious if you could update the estimated time frame then.
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Ash Azzopardi, Champion

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This would be great, since we have to use a mixed SAML/local credentials method, which isn't very nice. ( for some reason i cant convince the EA's to just copy/paste ) also we arent a microsoft or google shop so a firefox/safari/Opera plugin to do this would be great ;)
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Zack Blum, Champion

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+1 direct from our Senior EA. If you need a motivated beta tester lmk.

Thanks!
likewise
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Derrian Allen

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I think this would be a huge addition..I know for sure that our PA would love it.
(Edited)
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Ross Hartley

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Hi Team

We'd also love our EAs to be able to look after their manager's BlueJeans meetings. Any updates on when this awesome feature might be available?


Thanks.

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Mark Watson

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Hi Team,

I have a large group of EA's who are al struggling with the work around for this.  Can you provide some information on where this is on the roadmap?


Thanks

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Simon, Alum

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Hi Mark -- thanks for reaching out.

I am targeting this feature for the Q4 timeframe.

If you would like to meet to discuss your requirements, I am available next Tuesday and Thursday for a brief meeting.

Thanks,
Simon
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Chuck Wong

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Our EAs struggle every day with this
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Derrian Allen

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Has there been any progress on this? Managing Multiple accounts, currently our PA's are login in as as the person the assist to setup and manage meetings for them.
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Simon, Alum

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Yes. We are working on the feature now and are making good progress. I don't have concrete release dates yet but am targeting before the end of year.
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ChrisT

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Guys, we know this is not an easy task to complete, but I  regret to say that our company will chose another solution just because of this issue. It's a pity because I really liked BJN and it's gonna be a huge workload for me to find another product.

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Simon, Alum

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Chris - is there any way you could wait until December? We are progressing nicely on this feature and hope to have it done by the end of Q4. If not, are you willing to revisit Blue Jeans when this feature is available?
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ChrisT

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Hello Simon and thanks for the reply. I can definitely wait until the end of the year even if I have to displease some executives. Hope we have good news because it's going to be a double loss for me if I have to go to another solution.

Thanks again!
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Ash Azzopardi, Champion

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One more month to go. Any chance of a beta yet?
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Simon, Alum

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Hi Ash -- not yet. We are working on it presently. I am hoping for LA in mid-December. If you are part of our Inner Circle, you will be given access when the feature becomes available.  Thanks for your patience.
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Scott Bowers

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Hey Simon, how do we sign up for the Inner Circle?
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Carrie Oakes, Official Rep

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Hi Scott,

This is Carrie Oakes.  You are already a member.  If you look under categories you should see the Inner Circle, it will be at the bottom of the page.
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Ashley Bickford

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Has this feature been released yet? I just realized this issue when I tried to move a meeting for a person I support and was unable to because she had set up the meeting with her bluejeans account. I found this when I started searching for a solution. 
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Sagar@bjnsupport

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Ashley,

Delegate Scheduling feature is now available. 

Thank you. 
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Radhika@BJsupport, Official Rep

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Ashley ,

Delegate scheduling feature is expected to be release in first week of March. Kindly stay tuned. 

Thank you,
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Mark Perry

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Really looking forward to this feature :) 
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Sagar@bjnsupport

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Mark,

Delegate Scheduling feature is now available. 

Thank you.