Most Unique Use Cases for Blue Jeans Video Collaboration

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What are the most unique ways Blue Jeans has been used?
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Brett Smith

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Posted 5 years ago

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Tom Strand, Champion

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I've used an iPhone as a second camera in a conference room with a codec.  Sometimes focusing the camera on a new person speaking at the table gets disconcerting for the remote users.  So I've passed around an iPhone that is joined to same meeting. The new speaker (if talking for a few minutes, either holds the phone, or someone across the table holds it and focuses on the speaker.  Then we video mute while the iPhone is passed to the next speaker.

I've also done it (probably more effectively) to pass the iPhone around the room (with video mute between passes), just so people on the other side can get a close-up of everyone in the room, if even briefly.

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Tom Strand, Champion

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Another mobile application: remote troubleshooting.

If there isn't a tech available at a site having problems with a codec, the mobile device can be used by any staff person and pointed to the wires behind a codec.  It's easy to spot if an ethernet cable has been unplugged, or a video cable has come loose, etc. Especially on mobile carts. Plus the staff person can here, "Can you point again to that yellow cable?"
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Todd Figlio

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BlueJeans has been a hit with our recruiting department.   Part of their standard protocol now is to send out a non-moderated BlueJeans meeting link to the candidate and the hiring manager conducting the interview.   At the time of the interview, they both can meet in the virtual conference room and have their interview session.  One of the biggest frustrations pre-BJN was with Skype you had to expose a user ID (and if it was a "dummy" account you always had to make sure the hiring manager had the password...) and then someone had to arrange who was calling who - it was a mess.   That's been a huge win for us overall. 

Another use case has been that it's saved us a ton of money on conference room buildouts.   We are able to use every single room as a video conference room by standardizing our room setups to include a Mac Mini behind a 60" TV w/ HD webcam and full duplex audio via Chat150's.  Throw in RTI panels for ease of use from an end user perspective and you have a full fledged video conference room on a budget.   We can put in almost 4 of these rooms for the price of 1 codec based VC room.  Don't get me wrong, both of rooms have their time and place but we've found the sweet spot as far as I'm concerned.

We've also started to use BlueJeans as the bridge for our All Hands Company meeting.  It allows us to connect ~350 people over 5-6 sites using the different technologies avilable to us in all of our offices.  The IT team keep tight administrative control over the meeting so we can easily mute any problem sites and also keep unwanted people off the bridge so it stays secure.   Since we can admin the codec from a computer, it keeps us out of the codec for the duration of the call so the on screen experience is seamless.  
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Tom Strand, Champion

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Todd,

Excellent details use cases. I'm curious about two items in your Apple-mini + USB/HDMI peripherals.

1. What camera are you using?
2. The RTI graphic controller looks great. Are you running on iOS? Android? Approximate cost for hardware and programming?
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Todd Figlio

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Hey Tom -

We're using the Logitech C920 on the Mini's, they work well and are inexpensive.    I'm going to start experimenting with some Wide Angle cameras in some of our smaller rooms.  We're running all USB at the table through a Gefen Cat5e extender, ending in a powered USB hub in the table for Keyboard/Mouse/Chat150.  The reason we didnt go wireless with the peripherals is to keep IT/Facilities out of the rooms as much as possible.  Less batteries to replace = higher uptime, with the downside of decreased aesthetic. 

For the RTI, we use the RK1 4 button panel (http://www.rticorp.com/products/wired-interfaces/rk1-2-4-8-in-wall-universal-controllers.html) which is a serial connection to the back of the Sharp TV (we standardized on Sharp for this reason).  The 4 buttons select from Apple TV, MacMini, Table HDMI Input (for laptops) and Off.  Pressing one of the source buttons also turns the TV on if its in an off state.  It makes using the room SUPER easy for our end users.  We set the volume level for each input on the TV to an appropriate level (Apple TV is the only one where thats the only adjustment we have) and from there there's no need to adjust the volume further.  I was thinking about going with one RK1 4 button for source and one RK1 2 button for volume but that will drive cost up for no real additional functionality. 

Its hard to break out programming cost, but the hardware is around $800 for everything.  Trust me, best $800 you can spend to make a room easy to use.



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Zack Blum, Champion

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We've used BlueJeans to setup "integrated" Apple TVs:
  • The Apple TV is in our server room, the video output is routed to another room via Crestron components, but we don't have an IR extender.
  • So while connected to a BlueJeans call on our phones, one person shoots the video monitor while the other person navigates the Apple TV's menus and sets it to the proper channel, performs a software update, etc.
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Kevin Otten, Champion

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Although we obviously use BlueJeans for videoconferencing, we also use it to record presentations or meetings that do not require a remote connection.

I dial BlueJeans from the room codec, adjust the angle and dial in from my desk with my video and audio muted then turn off the in room displays and hit record!

I can just minimize my connection or monitor the meeting and adjust the camera angle from the codec if need be.
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Brett Smith

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Very interesting Kevin! Thank you for sharing with everyone. Do you then share these recordings out via the link or do you download, edit then share with the respective audience?

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Kevin Otten, Champion

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I have used the link, but primarily I download, edit and share since these types of presentations are replayed at a later date or used for training purposes on an individual basis. 
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Community Team, Community Admin

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Cool, thanks @Kevin for clarifying. So you would be excited about editing in the playback then exporting or sharing the edited format?