MDM container app access to BlueJeans iOS app

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  • Updated 1 year ago
I am using Citrix's XenMobile Secure Mail application for my mobile users.  When a BlueJeans calendar event is created and a user clicks on the calendar link, it isn't automatically being re-directed to open in the BlueJeans app.  Is there a different way I should be having our iOS users setup the invite to do this? Is there an option I need to enable via Secure Mail to redirect the link to the BlueJeans app?
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Tina Snyder

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Posted 1 year ago

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Lee Snyder, Official Rep

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Hello Tina,

When you receive an invite for a BlueJeans meeting, there should be a blue, "Join Meeting" button. If the iOS long taps on this button it asks if you would like to open in Safari, BlueJeans, etc. The user can click on open in BlueJeans.


The user can also click on the button and then click on the "Open in App" from the mobile browser. I hope this is what you are looking for!

Regards,
Lee
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Tina Snyder

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Thanks for the information.  The SecureMail app is a containerized app and for some reason the long tap isn't working within it.  My BlueJeans Admin got me on a call with Stuart at BlueJeans to look into it to see what can be done.  
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Lee Snyder, Official Rep

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I am happy to hear that you were able to get on a call with Stuart. He is one of our best! I look forward to seeing what the solution is for this one!