Maintaining active presence when screen sharing

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  • Updated 5 years ago
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According to a training video, there are five screen sharing modes.  In my case, I would like to maintain active presence mode while I (as the moderator) share my screen.  Ideally, I would like to use a large TV connected via Polycom as the primary display which will both show the presentation and the face tiles of those participating remotely. 

Unfortunately, I am doing something wrong I suspect ... whenever I share my screen (using a MacBook Air) the attendee participants disappear "behind" the image being shared.  Once the sharing is cancelled, all participant tiles return.  I'm not able to find any controls which will allow me to modify the screen sharing preferences when sharing is in effect.

Any suggestions or other feedback will be greatly appreciated.  

Cheers,   _dave
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Dave Burns

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Posted 5 years ago

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Philip - Lead Engineer, Customer Success Team

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Official Response

Greetings David,  

The Polycom endpoint's layout controls will also play a factor in how your single display will show content and participants locally during your BlueJeans calls.

For Polycom Endpoint Layout Changes:

Polycom HDX and Group Series endpoints provide multiple layout support for displaying content, the local and far end (face titles) on a single display.  HDX systems use the display button (top left side) on the HDX remote to cycle through the various layouts when it is set to "Dual Monitor Emulation Mode" under the Admin /  Monitors settings of the HDX.  This will give you 3 to 4 layouts to choose from.

For Polycom Group series you will have a main menu selection call "Layouts" that you can choose from for a larger selection of desired layouts.

As a side option for you , a dual display setup on your Polycom will give you optimal viewing of content on the second display and the far end locations on the main display.

Let me know if this helps with your desired setup.