lost meeting recording

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  • Problem
  • Updated 7 months ago
A colleague ran a scheduled meeting for me while I was out-of-office. I shared my passcode with her to make sure she could record it. She definitely started and stopped recording during the meeting, yet there is no recording of the meeting in my account. It's not in hers either.
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Michael Szabo

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Posted 7 months ago

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Erin Pickle, Official Rep

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Hello Michael! 

A support case has been created for this (Case #00450495), and I'm following up with you via email. 

Best regards,

Erin - BlueJeans Support