Listener showing offline and room not connected to calendar

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  • Problem
  • Updated 3 months ago
We use a Dolby device connected in a meetingroom. When connecting Relay to the device the dolby is connected to the relay shows offline andthere are no meetings shown on the dolby device even though there are meetings in the room. 
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Mark Gassner

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Posted 3 months ago

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Radhika@BJsupport, Official Rep

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Hi Mark,

Thank you for reporting the issue. We have raised support case 00524627 to investigate the root cause for relay service issue.

Thank you,

Radhika Chatur
Bluejeans Support Team