Linux supported versions with Blue Jeans

  • 1
  • Question
  • Updated 6 months ago
  • Answered

Are Linux browser clients only able to talk with other Linux clients but not Windows or Mac?

If so, what is the reason? ETA for cross platform support with Linux?

Photo of Brett Smith

Brett Smith

  • 2,672 Points 2k badge 2x thumb

Posted 5 years ago

  • 1
Photo of Community Team

Community Team, Community Admin

  • 5,652 Points 5k badge 2x thumb

Linux browsers with the Blue Jeans plugin can join a Blue Jeans call with all types of various endpoints that we support.

Blue Jeans now supports the following flavors of Linux:

  • Ubuntu 12.04 LTS and above
  • Red Hat 6 and above
  • Fedora 12 and above
For more information on Browser technical requirements, please visit KB Article HERE.

Thank you!

(Edited)
Photo of Zack Blum

Zack Blum, Champion

  • 1,560 Points 1k badge 2x thumb
I can add that our Linux users successfully connect to BlueJeans meetings every day. First-calss Linux support, rather than 3rd party H323 or SIP client (oh Ekiga hell), was a requirement that BlueJeans uniquely met.
Photo of Ash Azzopardi

Ash Azzopardi, Champion

  • 5,978 Points 5k badge 2x thumb
I still have folk on Debian testing and Arch-linux requesting full support :D
Photo of Alpar Torok

Alpar Torok

  • 60 Points
+1 for Arch support 
Photo of Mike Levine

Mike Levine

  • 734 Points 500 badge 2x thumb
I have been assured that when this comes out it will work for Linux as well which is awesome news!

About the Blue Jeans App
The new Blue Jeans app features the same UI and feature set as the current Blue Jeans plug-in. Other than running as a stand-alone application, the in-meeting experience remains the same.First-Time Experience: When a Chrome user clicks a Blue Jeans meeting link or otherwise starts or joins a meeting, they will be given the option to download and install the Blue Jeans app.Once Installed: Subsequently, the Blue Jeans app will launch automatically for Blue Jeans meetings. Like other applications, an icon appears in the Doc (Mac) or Toolbar (Windows) whenever the Blue Jeans app is running.
Photo of Brian Teague

Brian Teague

  • 70 Points
FWIW, I just successfully ran a browser-based connection to the test room (111) with Linux (Ubuntu Trusty x86_64 up-to-date).  

  • I joined the test meeting room at bluejeans.com/111
  • I selected "browser" for the connection method
  • The website detected that I was on Linux and offered me a browser plugin (packaged in a .deb) to download
  • I downloaded and installed the browser plugin
  • The plugin connected to the room, and everything "just worked."
Photo of Mike Levine

Mike Levine

  • 734 Points 500 badge 2x thumb
That is great Brian thanks,  The issue for most of my people is Linux on Chrome.  We run use Linux for Blue Jeans every day.  However, the people need to connect with Firefox.   It will be great when the app works and is released! 

Mike
Photo of Brian Teague

Brian Teague

  • 70 Points
Mike - Yeah, I default to Chrome too.  The last time I tried, I don't think there was any kind of working browser plugin at all, and I resorted to the Ekiga dance :-/  (Which ended up working, btw: add a new contact with the format: h323:#meetingid#@bjn.vc)
Photo of Gerard Gilfoyle

Gerard Gilfoyle

  • 60 Points
The comments here are at least two years old. Is it still true that RedHat 6 or above are supported. I recently updated BlueJeans on my Redhat 6 machine and BlueJeans no longer works. We ran BlueJeans from its home directory and got the following error.

./bluejeans: error while loading shared libraries: libnotify.so.4: cannot open shared object file: No such file or directory

The library libnotify.so.4 does not appear to exist on Redhat 6 anymore. Should we migrate to Redhat 7?
Photo of Radhika@BJsupport

Radhika@BJsupport, Official Rep

  • 5,526 Points 5k badge 2x thumb
Hi Gerard,

Thank you for your feedback. If you are referring to Bluejeans plugin support for Linux environment, then yes we have stopped support for plugins for linux. Major browser vendors have either ended support for their plugins or announced they will be ending plugin support in the near future. As industry leaders move away from plugin technology,BlueJeans is taking this opportunity to create an even better video experience for users.  

As of September 1, 2016, desktop users will be able to use Desktop app for BJN. Linux on Red Hat v7 and above and Fedora v22 and above supported with Desktop app. You can download the app from https://www.bluejeans.com/downloads

We also support plugin-less technology over chrome , kindly try connecting from chrome using link http://bluejeans.com/111/browser and let us know if its works for you.

Thank you,

Radhika Chatur
Photo of Elijah Lynn

Elijah Lynn

  • 100 Points 100 badge 2x thumb
Very timely, just spent some time trying to wonder why the downloads page only offered me an RPM instead of a DEB on Ubuntu 14.04. 

Sure enough, just appending /browser to the meeting link works perfectly. 

http://bluejeans.com/111/browser (no plugins, extensions, DEB etc)
Photo of Ash Azzopardi

Ash Azzopardi, Champion

  • 5,978 Points 5k badge 2x thumb
If you need help getting to Rhel 7 i am sure we can help you ;) the app works nicely on Rhel 7, or you can use Webrtc on chrome and firefox in Fedora.
Photo of Niranjan Pandit

Niranjan Pandit

  • 60 Points
Hi,
From where can I download .deb app for ubuntu?

Thanks & Regards,
Niranjan D. Pandit
Photo of Radhika@BJsupport

Radhika@BJsupport, Official Rep

  • 6,026 Points 5k badge 2x thumb
Hi Niranjan,

I am afraid we do not support bluejeans app for Ubuntu. Linux on Red Hat v7 and above and Fedora v22 and above are supported environments for bluejeans app. 
Kindly use browser mode on Firefox or chrome to join the meeting. Please refer https://support.bluejeans.com/knowledge/firefox-webrtc for browser mode support on Firefox.

Thank you,

Radhika Chatur
Photo of Steven Ellis

Steven Ellis

  • 60 Points
When will the Linux application support BlueJeans Live services like the Android Application.

I find it far more convenient to use the Application rather than the web browser