Hello,
after bluejeans meetings are only accessible via desktop app, is there any possibility
to join meetings via the app as default after clicking on a bluejeans
invitation link?
Always when I want to join and click the invitation link, my browser is opening and not the app. I always have to open the app and copy the meeting ID.
Best,
Soeren-
130 Points
Posted 2 years ago
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786 Points
Can you tell which browser version and platform you use?
Becoz in my experience, my browser (chrome 64bit) has to open due to the link clicked but immediately the app will launch. This default behaviour can be set in your app settings.
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130 Points
In my company we are using win 7 64bit and the IE 11.
In my app i cant find any settings to change this.
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786 Points
Do let us know whether you manage to set the default launch behaviour yet? Or you still some helps. Welcome to post here.
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232 Points
Soeren,
How about changing your blue jeans's Group settings (ADMIN Tab -> Group Settings menu -> Default Connection Option) to "Blue Jeans App"?
When we set that, Blue Jeans App are launched after opening our browser from invitation's link.
- 10 Points
Lee Snyder, Official Rep
-
5,576 Points
To be able to see the Group Settings you will need to be an admin on your BlueJeans account. Once you have admin access, you will have access to the Admin panel where the group settings are.

If you do not see this, you will need to be granted admin access.
Regards,
Lee
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130 Points
I found the problem why it was not working properly.
We have some clients with the older version 1.15.49 and with this version it is not working properly. When I use a newer version (1.16 and higher) and I open an invitation link, then my browser asks me to open the bluejeans app.
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100 Points
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100 Points
Lee Snyder, Official Rep
-
5,576 Points
Thank you for providing your feedback!
Lee- BlueJeans Support
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100 Points
Lee Snyder, Official Rep
-
5,576 Points
I am not sure if there was a recent change to the join flow but I have been informed by the dev team this will be implemented in a future release.
Regards,
Lee - BlueJeans Support
- 60 Points
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