iPhone 8 freeze

  • 1
  • Problem
  • Updated 3 months ago
  • 1
The app freezes on the including huddle quick page. I loaded it to my iPhone 8 and had a challenge on the first page. I deleted the app and reloaded - reached the huddle page before it froze. what's up? Why can't I complete the process?
Photo of Danny Bailey

Danny Bailey

  • 70 Points

Posted 4 months ago

  • 1
4 months ago
Photo of Lee Snyder

Lee Snyder, Official Rep

  • 5,370 Points 5k badge 2x thumb
Hello Danny,

We have created a Support ticket (00475225) and will be following up with you shortly. Please let us know if you have any questions.

Regards,
Lee - BlueJeans Support
3 months ago
Photo of Mohit Arora

Mohit Arora

  • 60 Points
I see that you are facing freezing issue while using BlueJeans IOS app, Could you please check your Mobile Settings > Display & Brightness > View. If it is selected as "Zoomed" please change to "Standard" then try to set-up again and let us know the result
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