Invite Participants by sharing URL: clipboard text is wrong

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  • Problem
  • Updated 4 years ago
For two different meetings today the clipboard text was not correct. Instead of giving us the meeting link such as 

https://bluejeans.com/2018675309

When we paste the text, what we have on the clipboard is
Powered by ZeroClipboard_skinnydom
I tried it at my desk and I didn't get that. However something is happening on the computer in the meeting room when you're in the meeting at this point:



Bug?
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barney

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  • confused

Posted 4 years ago

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Jeremy Ferrer

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Hi Barney,

It looks like the computer in your meeting room is using an add-in called "ZeroClipboard". Would it be possible to disable this and try again?
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barney

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I figured that was something that your software was using. I believe we experienced this clipboard issue in Safari and in Chrome. But anyway, I can't reproduce it today so I'm not sure we can go any further here. Oh well.
Hi Barney,

This is interesting. I was not able to reproduce the issue nor find those meeting IDs (2018675309, 78978978) in our system. Can you give me the username of the user that got this issue ? It would also be great if you can tell me what environment that user is in.

Thks!
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barney

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I'm also unable to reproduce on my machine or in the conference room's Mac. I guess nothing we can do. If it pops up again I'll let you know.
Barney,

Thanks for your reply. Using Mac Os or  Windows PC, I could not reproduce the issue using 3 different web browsers and a couple of usernames. At that point you are right, there is not much we can do if we can't reproduce it. Next time it happens, let us know.