Image reversed

  • 1
  • Question
  • Updated 2 years ago
When I hook up the equipment and capture a meeting all of the images are reversed.  That is all of the writing on the screen is unreadable because it is reversed.
I thought it was a Windows 10 only issue but now that I try it with a Windows 7 machine everything is still reversed.
I looked at old videos and this was not a problem until 2-23-17
Photo of WVULibraries

WVULibraries

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of WVULibraries

WVULibraries

  • 80 Points 75 badge 2x thumb
Problem FIXED.
Plugging the camera into a Windows 10 machine updated a driver (guessing here) that changed how the VC520 dealt with the video.
I downloaded the appropriate app/file from:
http://www.avereurope.com/products/so/software/ptzapp/

All I had to do was turn FLIP to the ON position and all is now well.
Thanks BlueJeans support for the tip.
Photo of Mike Kerr

Mike Kerr, Official Rep

  • 1,530 Points 1k badge 2x thumb
Super to hear it's working now!