I'm trying to stream to facebook pages but it pops up this screen and does not allow me to do so.

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  • Updated 2 years ago
I'm trying to stream to facebook pages but it pops up this screen and does not allow me to do so. 
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Genecia Alluora

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  • frustrated. and it affects my decision to purchase.

Posted 2 years ago

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Craig Ernst, Champion

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If it's anything like dealing with streaming with Wowza, you may need to close out of everything and before closing your browser, clear the cache. May need to logout of Facebook prior to that as well.
Hello, Genecia, My name is Lee with BlueJeans Support. This feature does appear to be an error on the Facebook end, is the page that you are broadcasting to under Business Manager? We may also want to check to see what default browser you have set, as some are not supported when broadcasting to Facebook live using BlueJeans.
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Genecia Alluora

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Hi! Are you able to show screenshots for 1.? I can't seem to get to where you want me to go. Re: remove page from business manager.
I do not have screenshots, but I can provide a useful article that walks you through step by step with screenshots:
Let me know if you have any trouble! We can get into a meeting and test if you would like.
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Genecia Alluora

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Okay, so now I know the product doesn't integrate with facebook page. Do you have a sense of when it can be done? This affects my decision to purchase bluejeans.... really. 
That is understandable! I do not have a rough ETA as to when this is going to be resolved but I do know that it is widely asked for and is being worked on by our development team.
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Genecia Alluora

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Ok thanks.