I am using a Logitech C920 and the camera is set to mirror.

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  • Updated 1 week ago
 How can I turn this off. When I use other software, I do not have this issue.
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Austen Smith

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Posted 1 week ago

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Radhika@BJsupport, Official Rep

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Hi Austen,

Thank you for reporting the issue. In order to investigate the issue could you please share following information-
  1. Can you confirm if the webcam settings show normal orientations? Webcam Control window/module ->"Image Orientation"-> Normal
  2. Is the self view mirror issue observed over Bluejeans app? Can you test over browser mode https://bluejeans.com/415123456/webrtc over chrome/Firefox/Safari?
  3. Is this issue also observed by far end remote participants during the meeting?
  4. Can you upload your app logs as per the instructions given here?

Thank you,

Radhika Chatur
BlueJeans Support Team