How do I save Blue Jeans as a favorite on my room system and connect to a Meeting?

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How do I save Blue Jeans as a favorite on my room system?
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Greg, Official Rep

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Posted 5 years ago

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Brett Smith

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Hi Greg -

Specifically what room system are you using (Polycom, Cisco, Lifesize, etc)?

In general you can store Blue Jeans Contact in your room system as a contact: 
  • H.323 Room System:
  • SIP device: (H.323 call) and
If you want to store specific meeting ID's please see below dial strings:

*URI Dial String Note:

  • From a Polycom, Cisco/Tandberg, LifeSize and Mirial/ClearSea endpoint you can dial directly into a Blue Jeans meeting using the following format: <Meeting ID>.<Passcode>@ for example, if the meeting ID is 12345 and the passcode is 1111 the URI string will look like this 12345.1111@
  • Should your meeting not contain a passcode then simply dial <Meeting ID>@ 12345@
  • From a SIP device you need to dial the SIP URI (to get IVR as shown in step 1) Or use the direct SIP URI string <Meeting ID>
  • URI Dialing using domain: <Meeting ID> (for H.323 call) and <Meeting ID> SIP call)
  • Some older endpoints do not support the above dial string format. If you are experiencing issues connecting to Blue Jeans using the above format please try one of the following:
    • <IP>##<MeetingID>#<Passcode> (example:
    • <IP>##<MeetingID>:<Passcode>
    • <MeetingID>:<Passcode>@<IP>    

Based on your specific room system response, we can help you narrow down the specific details. 

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Andrea, Champion

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Our Polycoms keep the BlueJeans number in the Recent History, so I'm not sure we have had to manually enter it since we started!

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Christiaan Botha

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This reply was created from a merged topic originally titled Easy way to add BJ to favorites?.

Is there any easy route to add Bluejeans as a favorite with the Polycom systems? Command line would be perfect.
Christian - does this thread help? Merging you here. 
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Eric Mulligan

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If you're adding a lot of favorites at a time to an HDX, under Utilities there's an Import Directory option. What I did was create a "clean" favorites list on an HDX with all the specific Bluejeans meetings I needed, exported it, and then imported it to all the other HDXs. It adds the entries to the favorites rather than replacing the current favorites.