How to avoid screen freeze on FB Live?

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  • Question
  • Updated 2 years ago
Every time I go live on Facebook, my screen freezes while my guests video is perfect. Does anyone have a solution for this? Thank you.
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Henry Kaminski Jr

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Posted 2 years ago

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Radhika@BJsupport, Official Rep

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Hi Henry,

Sorry for delay in response. We like to work with you to investigate the problem. Kindly send an email to support@bluejeans.com. It will create a support case and we can reach out to you to troubleshoot.
 
Thank you

Radhika Chatur