It was my first time using Bluejeans a few days ago and everything worked fine except I was unable to see the other persons video.
Audio was great and he was able to see me through my webcam but I could not see the person interviewing me. He told me that his webcam light was on and that not only could they see me but he could see himself on the screen as well.
I logged out and logged back in and I still had the same issue. I could see myself on the top right corner of the screen but just audio with the blue Bluejeans screen where his webcam footage should have been.
I might have potential follow up calls next week and I want to resolve this issue. Anyone know how I can resolve this? Thank you.
Audio was great and he was able to see me through my webcam but I could not see the person interviewing me. He told me that his webcam light was on and that not only could they see me but he could see himself on the screen as well.
I logged out and logged back in and I still had the same issue. I could see myself on the top right corner of the screen but just audio with the blue Bluejeans screen where his webcam footage should have been.
I might have potential follow up calls next week and I want to resolve this issue. Anyone know how I can resolve this? Thank you.