Enhanced Recording - obtrusive advertising

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
After recording a brief meeting I got an email soon after ending it saying the recording was ready. I clicked through and on the page with my recordings is a giant box advertising "Upgrade to Enhanced Recording". This seems way out of proportions. Why are you trying to upsell me? I am a user, not anybody with power to upgrade. It is very strange and I hope you can put that ad somewhere else.

Here's what it looks like:
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barney

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  • CONFUSION

Posted 4 years ago

  • 1
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Community Team, Community Admin

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@Barney -

Nice catch. We appreciate you bringing this to our attention. I will raise this with product/marketing team ASAP. Stay tuned. 
Barney - I am opening a support ticket for you now. Since you're not an admin you shouldn't be seeing this ad. #Staytuned and thanks for bringing this to our attention. 
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barney

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Lovely and amazing. Thanks.
Barney - I have addressed the issue to our Web application team. They are a looking at making changes on this upgrade ad, based on your suggestions.
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barney

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Go team! 
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barney

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I hope they can do it soon. It is not something the users here appreciate.
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barney

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This reply was created from a merged topic originally titled Record an Audio Meeting and View/Listen to recording from website.

I'm confused about recording meetings.

I just recorded a meeting where we did part of it  with a video camera and part without. When I go to the Recordings page I am unable to watch those recordings from the website. It seems like the only thing I can do is download them. 

What is that about?



See from this screen shot that my 3-part meeting had video in the first section but my only choice is to download, not view. Huh?
Barney I merged these conversations - Are you going to speak with Karen about enhanced recording? Or I am happy to get you set up with your Customer Success Manager. 
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barney

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I'm fine now. I don't think I need to talk to anybody else about this question.