Dolby creating sound problems

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  • Updated 3 weeks ago
Dolby causes more problems than it solves
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Walt Thiessen

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Posted 4 weeks ago

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Walt Thiessen

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Is it just me, or does the Dolby feature create more problems than it solves? I find that it tends to muffle the voice at times. Also, playing music just doesn't work because the Dolby tries to treat the music as background noise. BlueJeans support has suggested various configurations to overcome the issue, but none of them really work well.

I'd like to see Dolby as an option that can be turned off for those users like myself who find that it's less helpful and more harmful than was intended by the developers.
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Jorge Verdera

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Hi Walt,

I would like to discuss with you what sort of problems you experience with Dolby Voice and the scenario you describe where music is needed for your BlueJeans calls as we are exploring some options this type of use case.

I'll reach out 1:1 to set up a call next week.

Thanks,

Jorge Verdera

Product Manager
BlueJeans Network
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Walt Thiessen

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I replied to your outreach via LinkedIn.