Dial my phone

  • 10
  • Idea
  • Updated 3 years ago
  • Under Consideration
Would love to see an option to dial my phone number when attending the meeting online via my computer or if on the road, a way to request the meeting call my phone, so I don't have to fumble with the longer string of numbers to join via dial in. This is a feature our users really like with other services.
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Karen Huffman, Champion

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Posted 4 years ago

  • 10
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Community Team, Community Admin

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Hi Karen- Thanks for joining our Community and submitted your idea! We asked our product team this morning and it turns out they are discussing this very topic in a meeting Wednesday. We are marking this as "under considering" today, and stay tuned for an update Wednesday. Thanks!
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Karen Huffman, Champion

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That's great! Thank you so much for letting us know!
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Tom Strand, Champion

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Karen,  

If the meeting invite is created in a browser, the invite will include the URI for iPhone users.  I don't know if this works for other phone platforms. See the response below to clicking on "Direct-dial with my iPhone."


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Joseph Ng

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Hi, I am not sure this idea is still under construction a year from now or still ongoing?

Some iphone uses from my company really want to see this happen.

Also want to add more: currently when iphone user click "all numbers" link they are redirected to the web link.  But then they see that not all numbers can be recognized by iphone to auto dial...
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Eric Tooley

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Hi Joseph,

Watch this space for an announcement...

Meanwhile, if your iPhone users have broadband available -- and they want an audio-only experience -- they can use the "wideband audio" mode on the Blue Jeans app for iPhone.  The fastest way to connect is touching the Blue Jeans link in the calendar, email, text message, etc., etc.: the user is then prompted to join with video enabled, or in audio-only mode. There's no need to dial a number or enter a pairing code.

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Joseph Ng

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Hi Eric,

Thx for your information.  But dialing from PSTN sometimes is unavoidable when you are on the road or travelling from point to point...
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Eric Tooley

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See my first comment ;)
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Amar@BJSupoort

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Hello Karen,

When joining a meeting from the Blue Jeans browser or app, you now have the option to have the meeting dial your phone number, when you want to conduct the audio portion of the meeting over the phone.

Note: Only U.S. (48 states) and Canada numbers can be dialed at this time. Also the Call Me service is being introduced to a select set of customers during the month of December 2015.

In case you are interested in enabling this feature on your enterprise, please contact your respective Customer Success Manager (CSM).

Link to our Knowledge base article is below: 

Call Me

Thank you and Happy Holidays.
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Melanie

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It would be great to be able to call out and bring someone in to the meeting as well... That is a very frequently requested option here.

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Amar@BJSupoort

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Hello Melanie,

The call me feature is already available, however with some limitations. Please refer our knowledge base article and let us know for any further queries.

Call Me

Thank you for your continued interest in BlueJeans.
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Melanie

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Amar,

The call me feature doesn't let you bring someone else into the call, it is a tool to call yourself when you're changing your presence in a meeting. What we're asking for is to be able to call someone who is not in the meeting (possibly several people) and pull them into the meeting.

Thanks!

-Melanie

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Amar@BJSupoort

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Melanie,

Thats true, Let me take your point to the product team and will get back to you with an update. #staytuned

Thank you
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Amar@BJSupoort

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Hello Melanie,

We have notified the concerned team with the request and have raised a engineering ticket for the same. However, we donot have a perfect ETA on when this would be implemented. 

Thank you for your interest in BlueJeans.