CC3000e Logitech Need Advice

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  • Updated 4 years ago
I'm considering replacing a dead LifeSize codec room system with a Logitech CC3000e. We wanted to go with a less expensive solution for video conferencing. all 5 of our other remote locations have codec room systems. For those currently using this CC3000e, are you able to view shared content (.ie. PowerPoint) when on a video call? Often times, our user-base will display PowerPoint presentations to participating parties. Do you have to connect the CC3000e directly to a computer via USB or can you connect it directly to the network via Ethernet? any feedback would be appreciated..  
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Myron Abston

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Posted 4 years ago

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Blake Gentner, Champion

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We've used the CC3000E quite a bit. Tossed around the idea of a 'BlueJeans' client on steroids (pairing that with a NUC or something like that). Never really worked out, and codecs are cheap enough now (check out the SX10 from Cisco) that we never went down that path.

Our trainers do use them, as they are way better than the built in laptop speaker/camera/mics. You plug all the associated pieces into a hub, give the hub power and connect it to your laptop. It is seen as 3 discrete devices, so you have to remember to select those rather than the built in ones.

Without a laptop it doesn't do anything at all.
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Myron Abston

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Thanks Blake, we are concerned that if we go with the CC3000E, the users will find it too cumbersome to use a laptop or PC as they have been so use to room system (Life-size) codecs. What is the price point on SX10 codec from Cisco?
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Blake Gentner, Champion

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I think list price is $4K, this is a totally integrated camera/codec. We've been buying them for $2900ish, have a long term relationship with our supplier. Comes with a mic and a remote control. Not the best thing since sliced bread but for the average size 6-8 person max conference room we haven't seen the need to go larger.

That's why we dumped the idea of the CC3000e as a go-forward project. The fact that we would have had to basically tether a PC to it (or go through the nightmare of hoping people could adapt it to their own) kind of killed it before it started.
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Chris Whellams

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We use a mixture of room systems and cc3000's with Blue Jeans, it works really well. The cc3000 is excellent value for money but it requires a PC and users need some training to understand how to connect all the kit. USB into the laptop and HDMI or VGA etc to the screen. If you want to make life easier then go with a small PC or NUC in the room instead and pre-wire everything.
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Kevin Otten, Champion

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I agree with the other comments. I also have a cc3000e originally purchased to test as a potential replacement for room system codecs but it now sits in a box except for specific use-cases as a portable huddle room when a video equipped room is unavailable or a custom setup is required. I'm not unhappy with its performance at all, but its reliance on a controlling PC limits its deployment for non-tech users who want to use only a remote and for the cosmetic appeal of not having extra devices on the table.
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CIAT 1

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Our company (800+ staff) is actually very happy with our implementation of the CC3000e in a few meeting rooms!! we have set the rooms up so that a person brings their own laptop and can quickly connect 1 single usb port, 1 vga cable and 1 network cable to it and they are set for any type of web-based conferencing... Skype, bluejeans, gotomeeting, lync etc.... we currently have 4 meeting rooms setup like that (with clearly written instructions on a wall) and the users love it as it gives them independency from the iT unit.

We also have a few rooms with professional grade room systems (polycom hdx7000 and group500) and these often require full IT support.

The CC3000e is a brilliant equipment from Logitech that easily combines an HD webcam and a great speakerphone into 1 single USB connection for the laptop

Unrelated (somewhat) - what would make someone internally there choose to use Skype over Blue Jeans?
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Kevin Otten, Champion

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Not sure if this was question was directed specifically to the poster or if you're looking for a general consensus, but in our case, people would choose Skype based on how their clients are interacting. I always recommend BlueJeans as our reliable and supported method, but just yesterday an attorney posed the request for regular video communication within a workgroup of external clients/associates and they chose Skype because the other participants wanted a standard method to communicate, with our without or user's attendance, so having the meetings always scheduled from our account wasn't feasible.