Can't see my Mac Scheduler meeting in the app.

  • 1
  • Problem
  • Updated 7 months ago
  • (Edited)
I have scheduled a meeting using the mac scheduler with outlook. i can see the invite in my outlook calendar however I can not see it on my mac scheduler, iphone app or on my blue jeans potral. 
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Myra

  • 74 Points
  • confused

Posted 3 years ago

  • 1
Hello Myra,

Thank you for posting in the community.

When you schedule a meeting using our Mac Scheduler with the Outlook option selected, they should show in your Outlook calendar as well as under 'upcoming meetings' shown in the mac scheduler. Meetings scheduled in such way will not show under the Blue Jeans web app nor iOS app. If you wish to do so, you will have to change the option of the mac scheduler from 'Outlook' Calendar' to 'Blue Jeans Scheduling' and schedule a meeting.
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Sammy Sharon

  • 62 Points
Hi Romain, I got this same info from phone support recently. 
Is there any plan to make the integration more seamless between Mac Outlook/BJ app/BJ Web (like PC behavior)?
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Lee Snyder, Official Rep

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Hello Sammy,

We are working on a feature that will allow users to sync their Outlook calendar with the application on Mac, but it is not yet released.

As for the web, I am not aware if they plan to add the meetings scheduled from Outlook on there. They changed this a few months back as the sync was causing quality issues for Outlook.

Regards,
Lee - BlueJeans Support
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Mark Dallimore

  • 60 Points
Hello is there any news on this feature?
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Erin Pickle, Official Rep

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Hi Mark! 

This feature is live in our 2.5 desktop application and is set to release sometime this month. If you want to download this version of our application you can find more details here: https://support.bluejeans.com/knowledge/download-app-2.0

Best regards,

Erin - BlueJeans Support