cannot install IE browser plugin or app in win7 roaming profile

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  • Updated 3 years ago
We use a protected environment, workstations win7 and microsoft servers with AD and roaming profiles. User has write rights in his roaming profile. But during installation each time the error appears: cannot find temp.msi, but the file is there in the directory C:
users\username\appdata\local\temp. Starting temp.msi manually gives error message this is not a correct file. Cleaning profile with cleanup tool also gives errors
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Posted 3 years ago

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Photo of Sagar@bjnsupport


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Hi Marcel,

Thank you for posting about the issues when trying to install IE browser plugin or app in win7 roaming profile.  Our Support Team has created a case for tracking your issue and will be contacting you directly to investigate.  The case number for this investigation is 00154637.  Feel free to contact 408-791-2830 if you would like immediate assistance and have a great day!