Cannot delete an occurrence in a reoccurring Outlook meeting. 'You are not authorised to perform this operation'.

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  • Problem
  • Updated 5 months ago
I have a user that cannot delete an occurrence in a reoccurring Outlook meeting. They have created a reoccurring meeting till the end of the year with BlueJeans Outlook app. Every now and then the user needs to cancel a single occurrence of the series. When she tries to cancel the meeting she gets the error, 'You are not authorised to perform this operation'.
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Paul SILLINCE

  • 70 Points

Posted 9 months ago

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Radhika@BJsupport, Official Rep

  • 6,252 Points 5k badge 2x thumb
Hi Paul,

Thank you for reporting the issue. Support caseĀ 00418133 is raised to investigate the problem. You will shortly receive an email from support.

Thank you,

Radhika Chatur
BlueJeans Support Team
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Becky Brignall

  • 60 Points
I am having the same issue. Any support would be great. Thanks