Can we eliminate the prompt to join the meeting from the app and automatically join via browser?

  • 1
  • Question
  • Updated 2 years ago
 When we meet with clients most of them cannot download applications due to company policy, so when they click the link to join the meeting the default setting to join via app causes problems.  How can I make each meeting join via browser by default?
Photo of Grant Duval

Grant Duval

  • 162 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Craig Ernst

Craig Ernst, Champion

  • 2,458 Points 2k badge 2x thumb
If you're the administrator for your account, when you login go to Admin tab, Group Settings on left, and Group Info tab, you can scroll down and under the Default Connection Option check the box for "Allow easy browser access for Chrome users" option. This should skip that prompt within Chrome.

This ONLY works if they join the meeting in Chrome. Other browsers will always be directed to download the app.
Photo of Mike Kerr

Mike Kerr, Official Rep

  • 1,530 Points 1k badge 2x thumb
Hi Grant,

Following up from Craig's excellent solution, we now also offer the ability to use Firefox easily, in addition to Chrome: